The House of Lords confirmed in March 2026 that private parking firms have issued 76 million charges since the Code of Practice Act received Royal Assent — with no independent protection for motorists. NPP is the solution Parliament intended. Our TRACE engine analyses your PCN, identifies every applicable legal ground, and delivers a professional dispute letter within 48 hours.
From individual dispute letters to full fleet management — professional parking compliance for everyone.
Received a parking charge notice? Our AI compliance engine analyses your specific case, identifies every applicable ground for dispute, and produces a professional letter ready for you to send — not a generic template.
Managing PCNs across a fleet is a full-time job. NPP Fleet plans give your team a dedicated compliance dashboard, monthly dispute allowances, DfT-approved enforcement intelligence, and a full audit trail — tailored to your fleet size.
Join the National Parking Pass as a Silver, Gold or Platinum member. Monthly PCN dispute letter allowances included, access to the full compliance platform, certified site network, and member pricing on all PPS services.
From submission to ready-to-send letter in three straightforward steps.
Fill in our secure form with your PCN reference, operator details, location, and up to five photos of the signage or ticket. Pay the one-off fee — from £25, or free if your membership allowance covers it.
Our compliance engine cross-references your PCN against the full NPP precedent database, checks the operator's enforcement history, and identifies every applicable ground for dispute — including grounds you would not have spotted yourself.
A professional, case-specific dispute letter is emailed to you within 48 hours. It's ready to send directly to the parking operator or their debt recovery agent. No further action needed from you — just forward it on.
It is very important that motorists have confidence in the appeals process and trust they will get the right outcome as quickly as possible — and that decisions are reached independently of the private parking industry itself.
Cowboy operators really did let rip on the motoring public for three decades. The Government has a responsibility to put an end to this — and to do so now.
Parliament has confirmed the new private parking Code of Practice is coming. NPP is already built to it — DfT approved, independently operated, and ready. Don't wait. If you have a charge notice, challenge it now with the only platform Parliament's own framework supports.