DfT Approved Supplier • TRACE AI Compliance Engine

76 Million Tickets. Most Shouldn't Have Been Paid.

The House of Lords confirmed in March 2026 that private parking firms have issued 76 million charges since the Code of Practice Act received Royal Assent — with no independent protection for motorists. NPP is the solution Parliament intended. Our TRACE engine analyses your PCN, identifies every applicable legal ground, and delivers a professional dispute letter within 48 hours.

Parking Charge Notice
Ref: PCN-2026-00471
£100
Operator Private Operator Ltd
Location Car Park A, Retail Park
Alleged breach Exceeded max stay
Issued 28 March 2026
✓ Dispute letter generated — case resolved
DfT Approved Supplier
WIPO Registered Trade Mark
Letters delivered within 48 hours
AI compliance engine — not a template
Parking Intelligence News
Got a PCN? Challenge it →

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From individual dispute letters to full fleet management — professional parking compliance for everyone.

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Fleet & Corporate

Managing PCNs across a fleet is a full-time job. NPP Fleet plans give your team a dedicated compliance dashboard, monthly dispute allowances, DfT-approved enforcement intelligence, and a full audit trail — tailored to your fleet size.

Priced on application
  • Dedicated compliance dashboard
  • Monthly dispute allowances
  • Full audit trail
  • DfT approved supplier
  • Contact us for a tailored quote
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NPP Membership

Join the National Parking Pass as a Silver, Gold or Platinum member. Monthly PCN dispute letter allowances included, access to the full compliance platform, certified site network, and member pricing on all PPS services.

From £9.99 /month
  • Monthly dispute letter allowances
  • Member pricing on all services
  • Full NPP platform access
  • Certified site parking benefits
  • Silver, Gold & Platinum tiers
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PCN Dispute Letter Pricing
Prices vary by membership tier. Monthly allowances reset on the 1st of each month — no carry-over.
Join NPP & Save
Public
£25
No monthly allowance
NPP Member
Silver
£20
Pay per letter
NPP Member
Gold
£15
1 free/month
then £15 each
NPP Member
Platinum
£10
2 free/month
then £10 each
Fleet
On application
Contact us for
a tailored quote
Prices subject to change. NPP members are automatically recognised when logged in. Join NPP free to access member pricing.

How It Works

From submission to ready-to-send letter in three straightforward steps.

01
Submit Your PCN Details

Fill in our secure form with your PCN reference, operator details, location, and up to five photos of the signage or ticket. Pay the one-off fee — from £25, or free if your membership allowance covers it.

02
AI Analyses Your Case

Our compliance engine cross-references your PCN against the full NPP precedent database, checks the operator's enforcement history, and identifies every applicable ground for dispute — including grounds you would not have spotted yourself.

03
Receive Your Letter

A professional, case-specific dispute letter is emailed to you within 48 hours. It's ready to send directly to the parking operator or their debt recovery agent. No further action needed from you — just forward it on.

House of Lords — 24 March 2026

It is very important that motorists have confidence in the appeals process and trust they will get the right outcome as quickly as possible — and that decisions are reached independently of the private parking industry itself.

Baroness Taylor of Stevenage — Parliamentary Under-Secretary, Ministry of Housing, Communities and Local Government
76M
Private parking charges issued since 2019
4,500+
Public submissions demanding change
Autumn 2026
New Code of Practice confirmed by Government
Source: House of Lords oral questions, 24 March 2026 — Baroness Taylor of Stevenage & RAC
Lord Kirkhope of Harrogate — House of Lords

Cowboy operators really did let rip on the motoring public for three decades. The Government has a responsibility to put an end to this — and to do so now.

Lord Kirkhope of Harrogate — Hansard, 24 March 2026 — Architect of the Parking Act 1989

Frequently Asked

The New Code Arrives Autumn 2026.

Parliament has confirmed the new private parking Code of Practice is coming. NPP is already built to it — DfT approved, independently operated, and ready. Don't wait. If you have a charge notice, challenge it now with the only platform Parliament's own framework supports.

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